SafeLink Application Status – How to Check Your Enrollment Status
SafeLink Wireless provides free smartphones and services to eligible low-income American households who otherwise may be unable to pay for communications services.
You can enroll for Lifeline benefits through this service provider and receive free or discounted service to stay connected to the important people and things in your life.
This quick guide explains everything you need to know about checking your SafeLink application status and other related information.
How to Apply for SafeLink Wireless Service
First, you must apply for wireless service from SafeLink before you can check your application status.
The application process is simple:
- Visit the SafeLink Wireless website.
- Enter your ZIP code.
- Fill out the online application form, providing details like your full legal name, last four digits of your Social Security Number, date of birth, email address, and more.
If you already receive Lifeline benefits through another service provider, you can switch to SafeLink Wireless.
Simply contact SafeLink and request your Lifeline service to be transferred from your current provider. Once the transfer process is complete, you will receive monthly talk minutes, text, and free data.
How to Check Your SafeLink Application Status
If you’ve applied for Lifeline benefits through SafeLink but haven’t received a free phone or service after a few days, it is okay to check your application status.
Checking your application status involves using the online enrollment status tool. To do this:
- Visit the SafeLink Wireless website.
- Click “My Service.”
- Click “Check Enrollment Status” to access the enrollment status tool.
The tool gives you access to your SafeLink account, but to log into your account, you must provide your date of birth and the enrollment number given to you when you first applied to receive SafeLink services.
If you don’t have your enrollment number, you can log into your SafeLink account with your personal information (date of birth, last four digits of your Social Security Number, and ZIP code).
Another way to check your SafeLink application status is to call the customer support team at 1-800-723-3546.
Providing Proof of Eligibility
Typically, all SafeLink applications undergo an automatic eligibility verification process to confirm they qualify for free or discounted wireless service.
The process involves checking an electronic database to see if you or someone in your household qualifies for Lifeline benefits.
If there is a delay in approving your application, it might be because the program administrator cannot automatically validate your eligibility.
In that case, you will be contacted to provide official documents showing your annual income or proving you participate in a qualifying government program.
There is a 60-day window to provide your proof of eligibility documents. You will be de-enrolled from the SafeLink Wireless program if you don’t provide the required documents within this period.
How Long Does It Take to Get a SafeLink Phone?
Once your application is approved, you can expect your SafeLink phone within 5 to 10 business days. Your phone will be delivered to your registered mail.
Keep in mind that SafeLink does not fulfill or ship orders on Saturday or Sunday and during holidays.
How Long Can You Continue to Receive Free or Discounted Service?
You will continue to receive monthly service for twelve months starting from the date your application was approved. After that, you must recertify your Lifeline eligibility annually to continue to receive the SafeLink service.
Before the recertification period, you will receive a text message on your SafeLink phone reminding you to re-qualify for the service.
What Does a De-Enrollment Notification Mean?
The Federal Communications Commission (FCC) rules require all Lifeline recipients to use their free service at least once every 30 days.
If you receive a de-enrollment notification from SafeLink, it is usually because you haven’t used your phone to call, text, or surf the internet for a while.
You have 15 days from when you get the de-enrollment notification for non-usage to send at least one SMS or make a call from your SafeLink phone.
You will be de-enrolled from the SafeLink program if you fail to use your phone within that period.
Do You Have to Return Your SafeLink Phone if You Are De-Enrolled?
Like other Lifeline service providers, SafeLink does not require you to return your free phone after de-enrolling from the program.
The free phone is yours to keep, and you can continue to use the talk minutes, text, or data remaining until they expire or you run out.
However, the phone will no longer receive free or discounted service after you de-enroll from the program. It will function as a regular phone as long as you continue buying data and airtime.
Checking your SafeLink application status is not difficult. Once your application is approved, you can enjoy unlimited monthly phone and internet service.
